Resource
Control room handover template
What a control room handover has to contain so the incoming controller is not starting from zero.
Details
- Last revised
- 10/02/2026
- Reading time
- 4 min
- Cost
- Free, no email required
A handover is not a summary of the shift. It is everything the next person needs to make the next decision.
What it contains
- Open entries, by reference, with what is being waited on.
- Anything monitoring rather than closed, and the trigger that would escalate it.
- Current capacity figure and direction of travel.
- Staffing state: positions covered, gaps, breaks outstanding.
- Checks due in the next hour and any currently overdue.
- Decisions taken this shift that constrain the next one.
- Outstanding external commitments — police, medical, licensing, promoter.
Signed by both
Outgoing and incoming both sign, with the time. A handover nobody accepted is a handover that did not happen.
Read next
Or see it running
Vantra Control Room does all of this as a by-product of the shift, rather than as a document written afterwards.